What to gather before starting your business website

A website project starts with a conversation about your business. A few things gathered ahead of time make that conversation more useful. You can bring rough notes, a folder of photos and a clear idea of what needs to work better.

Pick the main job

What should someone do after visiting your site? Call for a quote, book an appointment, find your shop, buy something or see your work? Pick the most useful next step. That helps us decide what belongs on the homepage and where the main button should lead.

If you already have a site, write down what works and what frustrates you. Include the things customers use, like a booking link or a payment page, so those stay part of the plan.

Put the basics in one place

• Your business name and contact details. Include the phone number and email you want customers to use.
• Where you work. Your public address, service area and current hours, including any appointment-only arrangements.
• What you offer. A short service list, menu or product list, with any details customers regularly ask about.
• How inquiries should arrive. Tell us who should receive form messages and booking requests.

Gather the real pictures

Start with your logo and photos of your work, your space or the people customers will meet. Send the original files when you have them. A screenshot of a photo gives us less to work with.

Choose pictures you own or have permission to use. If a photographer needs a credit, include their name and the wording they require. A small collection of useful photos is a good starting point.

Know where things live

Make a list of the services you already use: your domain, website host, business email, booking system and payment provider. Knowing which accounts you control helps us plan around the setup you have.

Keep passwords out of email. We can work out the appropriate access with you when it's needed.

Bring your priorities

Share your budget range, any real deadline and what you need ready first. A grand opening has a date; a wish list can be sorted into stages.

Have some of this already? Tell us about your project. Start with what you know, and we'll help organize the remaining questions.